Why We Love What We Do
ROE stands for Recovery of Enjoyment, a positive spin on "Loss of Enjoyment," one of the original claim value categories employed by Colossus, the first claims evaluation software adopted by insurers decades ago. Our mission is to help clients recover enjoyment of life after a traumatic injury, and to help their attorneys secure the full value of their claims.
Our passion lies in improving quality of life through better health, with a particular interest in aiding recovery from trauma, and empowering attorneys with the medical and strategic claim handling insights to ensure their clients receive equitable consideration from insurers upon claim settlement or jury award.
Our Team
Matthew Twombly, DPT
Dr. Twombly is clinically trained as a physical therapist and specializes in interdisciplinary therapies and recovery from traumatic injuries. His clinical and professional work includes extensive experience with chronic pain, trauma, TBI, interventional pain, mental illness, and orthopedics, as well as treatment and performance enhancement for Olympic athletes. Traumatic injuries, both physical and emotional, affect the neurological, musculoskeletal, hormonal, and mental/emotional systems, and Dr. Twombly has researched and worked with experts in all of these fields.
He has also completed years of insurer claims handling and processing training with nationally renowned Expert Insurance Consultant James Mathis. That combination of medicine and insurer insight allows him to identify value in injury claims that others miss.
Dr. Twombly received his Bachelor of Arts in Exercise Physiology, with a minor in Biology, from the University of North Carolina at Chapel Hill in 1998, and his Master of Physical Therapy from UNC Chapel Hill in 2000. He completed fellowship training in orthopedics, sports medicine, and primary care intervention for neuro-musculo-skeletal disorders at Sports Medicine of Atlanta in 2004, and his doctoral studies in Physical Therapy at the University of St. Augustine for Health Sciences in 2007. He leads a team of clinicians who handle client intake and screening for every referral.
Sandra Twombly, Director of Client Services
Sandra directs client services at ROE and, together with her administrative team, brings more than 30 years of client and case management experience. She is passionate about helping people regain their physical and psychological health following injury. Having experienced a traumatic motor vehicle accident herself, she understands the difficulties clients face, not only in recovering from injury but in dealing with adversarial insurance companies.
Outside of work, she loves ballroom dancing, reading psychological thrillers, and spending time at her favorite place, Cabo San Lucas.